Enterprise Live Chat Platform

A comprehensive solution for customer support with advanced features and multi-tenant architecture

Real-Time Messaging
Instant communication with customers
  • • WebSocket-based real-time updates
  • • Typing indicators
  • • Read receipts
  • • Message history
  • • File attachments support
Multi-Level User Hierarchy
Scalable team management
  • • Admin Master (Super Admin)
  • • Client Master (Business Owners)
  • • Admin Users (Support Agents)
  • • Dynamic admin limits per client
  • • Role-based permissions
Analytics & Insights
Data-driven decision making
  • • Response time tracking
  • • Customer satisfaction ratings
  • • Conversation volume metrics
  • • Agent performance reports
  • • Export data capabilities
Productivity Tools
Work smarter, not harder
  • • Canned responses library
  • • Customer notes system
  • • Chat tags & labels
  • • Advanced search & filters
  • • Quick reply shortcuts
Cross-Domain Integration
Works everywhere
  • • Embed script (one-line integration)
  • • iframe embedding
  • • Mobile-friendly links
  • • WordPress/Shopify plugins
  • • Custom API integration
Customization
Brand it your way
  • • Custom colors & themes
  • • White-label options
  • • Custom welcome messages
  • • Branded chat widget
  • • Custom domain support